how to order


Here at Raw Foods we offer three different options for our healthy meals. You can either choose a custom Meal Plan Subscription, Bulk Packs or Combo meals.


If you'd prefer to make your life as convenient as possible and choose our Monthly Meal Plan Subscriptions, then simply head over the the Meal Subscriptions page and follow the instructions that will allow you to choose your own meals and own duration!


If you'd prefer to buy our combo meals or proteins, carbs and veg in bulk we offer vacuum sealed bags of each in varying weights - this gives you the flexibility of ordering when you need to and weighing out your own amounts of each! Simply head over to the Bulk Packs page or the Combos page and choose what you'd love to eat!


After selecting the food you want from Raw Foods, all you have left to do is choose your delivery dates for receiving your meals! 


This step is optional but we are always looking to improve on our service so please feel free to leave us some feedback either via instagram or this website. We love to know how you're enjoying your food so feel free to tag us @rawfoodsdxb in any of your posts or stories!



What is Raw Foods?

Raw Foods is the first meal prep company of our kind in the UAE, we produce and deliver convenient vacuum-sealed high-quality clean and lean protein, carbs, vegetables, and combo variations.

What is the price?

Pricing depends on your selection. As we understand the complexity of ever-changing nutritional requirements, we want to give you the flexibility to build your own meals. For our vacuum packs and combos’ selection, the price is simply determined based on the portion size and the product you select. We also offer completely customisable 2-week and 4-week plan packages where you can save up to 40%!

How do I order?

Ordering is easy. Just click on Meal Subscriptions, Bulk Packs or Combos and either use the meal configurator for your meal plan or add bulk packs and combos to your basket! Once you’ve added everything to cart you will be directed to a checkout page where you will fill in your payment and delivery details. Once the payment is done you will receive a receipt on the screen and your email. 

What are the payment options?

Raw Foods accepts online payments using all major credit and debit cards.


Where does Raw Foods deliver?

We deliver to all areas across the UAE.

Can a delivery address be changed after an order is placed?

Delivery information can be updated if the new address is provided within 48 hours of the despatch date. Please E-mail or call us on +971 56 668 1777.

What are the delivery charges?

15AED Per Delivery. For all 2-week and 4-week meal plans delivery is included in the package cost.

What if I live in an apartment or security building?

If you live in an apartment, or building with security entrance, we will need access to your front door to make the delivery. Please contact the security to ensure access, or appropriate code or key is provided to gain entry, or we will deliver to security as per your instructions.

What is the turnaround time for my order?

Orders need to be placed a minimum 48 hours in advance.

When do you deliver?

We deliver Mondays to Saturdays, and you have the flexibility to choose a dedicated time slot based on your delivery area. If you provide us with a UAE mobile number, you will also receive delivery updates by text message.

On your despatch day, if you have any queries regarding your delivery, please call 800CHILL for assistance.


Who prepares the food?

Executive Chef and culinary expert Muskan Ohri heads the Raw Foods kitchen along with a team of trained professional chefs, and the assistance of kitchen personnel who have all been trained in food safety and are certified by the DHA. 

Where is the commercial kitchen located?

Our HACCP certified state-of-the-art kitchen is located in Al Quoz, Dubai.

Do you accommodate food intolerances or allergies?

Please note that our food is made in a facility that handles nuts, dairy, egg, soy, fish, and gluten. If you have any specific allergens that require attention, please contact us directly.

Can I “Edit” an order once placed?

We must be notified of any amendments to your order within 48 hours of the despatch date. Please E-mail or call / WhatsApp us on +971 56 668 1777 and we will do our best to accommodate you.

How is the food delivered?

We deliver our food in Styrofoam boxes with ice packs, this helps keep items cool by insulating them against heat and this process of packaging keeps the food fresh for hours. All Raw Foods deliveries are made to you in a chilled van according to the rules and regulations set by Dubai Municipality.

Do you use any preservatives?

No, we do not use any preservatives. All our food is cooked fresh to order. We also do not freeze any food whatsoever for use on a later date.

Is the food frozen?

No, food is never frozen. All food is made fresh the day of delivery.

Where can I find the nutritional information for the food?

A breakdown of all nutritional values for our food is included on our ‘Menu’ pages

How do I reheat the food?

You can reheat the food in a microwave or in a pan over the stove. Only take out as much as you need to ensure freshness.

What do you use to keep the food fresh?

We vacuum seal all our food, packaging our food this way keeps your food from contact with the air thus keeping it fresher for longer.

What is the shelf life of your food?

All Raw Foods products should be stored in your refrigerator once received. Our vacuum packs should be consumed within three days after delivery and our combo variations within two days. If you are on a meal plan with us and you select combo trays as your preferred form of packaging we will deliver daily, Mondays to Saturdays.

Can I freeze the food once received?

Yes, you can.


What is the cancellation and refund policy?

Cancellation refund is only under extenuating circumstances and upon approval of Management. Requests to cancel should be given before 3 business days. Any reason that can hinder results and overall satisfaction must be brought to the Raw Foods team. Send an Email to or call / WhatsApp us on +971 56 668 1777.

Other Questions

How can I contact you?

You can call / WhatsApp us on +971 56 668 1777 or E-mail

I am a retailer or gym owner. Can Raw Foods provide me with food to sell in my store or gym?

Yes, we would love to work with you! Please contact us at for further information and pricing.

I want to become a Raw Foods Athlete; how do I apply?

Sponsorships are limited. Please email us at for more information.

Get In Touch

Simply fill out the form to get in touch with us. We endeavour to reply within 24 hours.


Dubai, United Arab Emirates

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